Privacy Policy

We take the utmost care and concern for your privacy while you’re shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using 256-bit SSL encryption and your credit card information is never stored.

CID BRAND strives to ensure the security and safety of its customers and reserves the right to reject any order which raises concern. If there appear to be irregularities regarding an order, we will contact the customer before processing the order to protect their interests and ours.

 

Protection of personal data

In accordance with Spanish Organic Law No. 15/1999 dated 13th December 1999, concerning the Protection of Data of a Personal Nature, Users are informed that their personal data will be included in files owned by CID BRAND for the purposes of customer relation management, advertising and commercial prospecting, including the sending (through the post, e-mail or other electronic means) of commercial messages concerning products, services, commercial offers, promotional offers and news concerning the CID BRAND group.

You can unsubscribe to our emails by clicking on the link ‘If you would like to unsubscribe to the CID BRAND newsletter, click here’, which appears in all of our correspondence, or you can also request it by contacting our Customer Service Centre directly at [email protected]

For objectives directly related to the abovementioned purposes, the Users data may be transmitted to other companies in the CID BRAND group, which may be located outside the European Economic Area (EEA), including those countries that do not have a comparable level of data protection.

Users may exercise their right to access, rectify, delete and object in writing to CID BRAND, Turo del pinyer 24, 08172 Sant Cugat del Valles, Spain or by e-mail to: [email protected]

The User guarantees the truthfulness and accuracy of the personal data provided to CID BRAND.

Cookies

Our Website stores information on computer IP addresses and uses cookies. Cookies are small text files that contain information and which websites send to Users’ computers while they are surfing.

Cookies help us to improve our Website and to provide a better and more personalized surfing experience. Specifically, they enable us to:

  1. Store information about your preferences and to personalize our Website in accordance with your specific interests.
  2. Remind you of the products that you have previously selected and placed in your Shopping Bag.
  3. Speed up your searches.
  4. Recognize the computer when the User returns to our Website.
  5. Collect data concerning the traffic and interaction of Users on our Website so as to identify tendencies and for statistical purposes.

Users may refuse to accept cookies by activating the configuration on their browser which enables them to reject cookies. Nevertheless, if you deactivate the cookies, you will not have access to many of the functions of our Website and some of its services may cease to function correctly.

Links to third party websites

The introduction of hyperlinks to our Website from other websites for commercial purposes without the prior agreement of CID BRAND is expressly prohibited. Under no circumstances will the presence of hyperlinks on websites other than our own Website imply the existence of a commercial or corporate relationship with the owner of the website on which the hyperlink has been established, or the acceptance on the part of CID BRAND of its contents or services.

CID BRAND accepts no responsibility for the use or contents of any third party websites that may establish links with the Website.

Legislation applicable and competent jurisdiction

The Conditions of Use of the Website are subject to the laws of Spain and any disputes arising from the said Conditions shall be resolved in the courts and magistrates courts of Barcelona, Spain, which will have sole and exclusive competence in relation to any other jurisdiction. This shall be without prejudice to the competence of the courts and magistrates courts of the place of residence of the consumer in cases in which the User has the status of consumer and user in accordance with the provisions of Spanish Law No. 1/2007, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws or the regulation currently in force which may replace it at any given time.